Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be simple, clear, and fair for every customer.

1. Order Cancellation Before Dispatch

You can request to cancel your order before it is dispatched from our warehouse.

To cancel your order, contact us through:

Email: kishaan.store@gmail.com
Phone/WhatsApp: +91 7090333572

Please include your Order Number in the message.

If your order has not been packed or shipped, we will cancel it and process a full refund within 1–2 business days to your original payment method.

Note: Cancellation requests sent via Instagram DM, Facebook messages, or any unofficial platforms will not be accepted.

2. Order Cancellation After Dispatch

Once an order is shipped, it cannot be cancelled.
If you still wish to cancel, please accept the delivery and request a return as per our Refund & Return Policy.

3. COD Order Cancellation

COD orders may require confirmation via phone, SMS, or WhatsApp.
Unverified COD orders may be cancelled automatically.
Frequent cancellations may result in the COD option being disabled for your future orders.

4. Prepaid Order Refunds

If your prepaid order is cancelled successfully before dispatch:

A full refund will be issued to your original payment method
Refunds typically reflect within 3–7 business days, depending on your bank

5. Seller Cancellations

We may cancel an order in the following situations:

Product is out of stock
Invalid or incomplete address
Order flagged as suspicious or high-risk by the payment gateway
Technical or operational issues

In such cases, you will be notified and issued a full refund if payment was already made.

6. Contact Us for Help

If you need assistance with cancelling an order, reach us at:

Email: kishaan.store@gmail.com
Phone/WhatsApp: +91 7090333572
Support Hours: Monday–Saturday, 10 AM – 6 PM