Privacy policy
Last updated: November 22, 2025
At Kishaan, we care about your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from www.kishaan.in (the “Site”). This Site is owned and operated by Kishaan, a sole proprietorship based in India.
1. Information We Collect
We may collect the following types of information when you browse our store, create an account, or place an order:
Personal Identifiers
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Name
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Email address
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Phone number
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Shipping and billing address
Payment Information
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UPI ID, card details, net banking details
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All payments are processed securely through our payment partners. We do not store your full payment information.
Device Information
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IP address
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Browser type
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Time zone
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Cookies and how you interact with the Site
Order Information
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Products purchased
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Order value
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Delivery details
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Return and exchange details
Marketing Preferences
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Your communication choices
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Interaction with our emails or promotional content
We collect this information directly from you when you browse our store, subscribe to updates, or place an order.
2. How We Use Your Information
We use the information collected to:
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Process and deliver your orders
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Handle payments and send confirmations
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Provide customer support when needed
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Improve your browsing and shopping journey
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Share order updates, returns, and shipment tracking
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Send marketing messages (only if you opt in)
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Verify orders to prevent fraud
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Follow tax, accounting, and legal requirements
3. Sharing Your Information
We share your data only with trusted service partners who help us run our store:
E-Commerce Platform
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Shopify, which securely stores your data and powers our online store
Courier & Delivery Partners
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To deliver your orders safely (e.g., Delhivery, Bluedart, Ecom Express)
Payment Gateways
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For secure payment processing (e.g., Razorpay, Cashfree, PayU)
Service Providers
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For analytics, marketing emails, customer support, and similar services
Legal Authorities
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When required to follow Indian laws or government requests
We never sell or rent your personal data to anyone.
4. Data Storage and Retention
Your information is stored securely using Shopify’s global data systems.
We keep your data only for as long as needed for:
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Fulfilling orders
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Providing customer service
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Legal, tax, and accounting compliance
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Fraud prevention
5. Cookies and Tracking Tools
We use cookies and similar tools to improve your experience. Cookies help us:
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Keep items in your cart
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Remember your login
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Analyse website traffic
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Show relevant ads
You can disable cookies in your browser settings at any time.
6. Your Rights (India Residents)
You have the right to:
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View the personal data we store about you
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Update incorrect or incomplete information
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Withdraw consent for marketing emails
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Ask us to delete your data (where legally allowed)
To request any of these actions, email us at kishaan.store@gmail.com.
7. Data Security
We follow strict security practices to protect your data, including secure payment gateways, encrypted transfers, and restricted access.
While we take every reasonable step to protect your information, no online system is completely risk-free.
8. Children’s Privacy
We do not knowingly collect data from anyone under 18 years of age. If we find that a minor has shared information, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with a revised date. Please check this page regularly for updates.
10. Contact Us
If you have questions about this policy or want to request details about your data, you can reach us at:
Kishaan
Email: kishaan.store@gmail.com
Phone: +91 7090333572
Business Address: SBI Branch, Shivaji Colony, Purnia, Bihar 854301
GSTIN: 10AAKCV6300M1ZE
